Heroes / Mercy

Mercy

SUPPORT PC Console stats → dive C Tier

Win rate49.0%

Pick rate13.3%

Ban rate5.3%

Win rate, last 30 days +0.4% vs 7 days ago

Pick rate, last 30 days +0.7% vs 7 days ago

Primary pocket healer who beams healing or 30% damage boost to a single target, then Guardian Angels to the next. Resurrect can swing fights; Valkyrie enables multi-target beaming.

Abilities

Caduceus Staff Beams sustained healing or 30% damage boost to a connected ally.

Caduceus Blaster Sidearm with hitscan rounds for self-defense.

Guardian Angel Flies quickly toward a targeted ally, gaining their elevation.

Resurrect Revives a nearby fallen ally at full health.

Valkyrie Enables free flight and allows beaming multiple allies simultaneously.

Meta Analysis

Consistent across ranks (Master vs Silver: +1.1%), with a neutral skill curve. Strongest on Push maps (50.4% avg WR) and weakest on Hybrid (47.8%) — a 2.6% spread across game modes. Best on Esperanca, Circuit Royal, Colosseo — maps characterized by high-ground and open terrain, where their vertical mobility finds more angles in elevated terrain and open airspace. Struggles most on Paraiso and Blizzard World (high-ground, multi-flank, open, long sightlines maps).

Win Rate by Rank

Bronze

46.7%

Silver

47.8%

Gold

48.9%

Platinum

49.7%

Emerald

50.2%

Diamond

50.3%

Master

48.9%

Grandmaster

48.6%

Ban Rate by Rank

Bronze

5.8%

Silver

4.9%

Gold

4.8%

Platinum

5.2%

Emerald

6.2%

Diamond

6.6%

Master

5.4%

Grandmaster

1.6%

Win Rate by Map

± avg is Mercy's win rate on the map minus their average across maps, adjusted for each map's overall shift (every hero runs a point or so below their average on the open Hybrids), so it compares across maps and matches the map pages. Kit fit (✓✓ … ✗✗) rates how well Mercy's abilities suit each map's mode and geometry — independent of the observed win rates. Pick a rank to see Mercy's map numbers at your level. Evaluate a pool with Mercy →

Playing Mercy at any rank? Strongest maps: Colosseo, Dorado, New Junk City.

Map Mode Win rate ↓ ± avg Kit fit Bans

Esperanca Push

51.0% +1.7% – 5.5%

Circuit Royal Escort

50.8% +1.4% – 5.5%

Colosseo Push

50.8% +1.4% ✓✓ 5.4%

Guardian Angel lets Mercy cover Colosseo's long rotations and reach the fight first

Dorado Escort

50.8% +1.2% ✓ 5.3%

Runasapi Push

50.7% +1.4% – 5.5%

New Junk City Flashpoint

50.5% +1.2% ✓ 5.4%

Suravasa Flashpoint

50.3% +0.9% ✓ 5.4%

Havana Escort

50.2% +0.8% – 5.2%

Route 66 Escort

50.1% +0.5% ✓ 5.1%

Junkertown Escort

49.8% +0.3% ✓ 5.3%

Aatlis Flashpoint

49.7% +0.6% ✓ 5.4%

Oasis Control

49.7% +0.3% – 5.2%

Grimsvotn Escort

49.6% +0.1% – 5.3%

Ilios Control

49.6% +0.2% – 4.9%

Shambali Monastery Escort

49.2% -0.5% – 5.2%

New Queen Street Push

49.0% -0.3% – 5.3%

Rialto Escort

49.0% -0.5% – 5.3%

Busan Control

48.8% -0.8% – 5.2%

Midtown Hybrid

48.6% +0.2% – 5.3%

Watchpoint Gibraltar Escort

48.6% -0.9% ✓ 5.3%

Hollywood Hybrid

48.5% +0.6% – 5.4%

Kings Row Hybrid

48.4% -0.1% – 5.4%

Lijiang Tower Control

48.2% -1.2% – 5.1%

Samoa Control

48.2% -1.3% – 5.4%

Nepal Control

48.1% -1.3% – 5.2%

Antarctic Peninsula Control

47.6% -1.8% – 5.4%

Eichenwalde Hybrid

47.6% -0.8% – 5.3%

Neon Junction Hybrid

47.6% -1.0% – 5.3%

Paraiso Hybrid

47.6% -0.6% – 5.3%

Blizzard World Hybrid

47.4% -0.4% – 5.3%

Numbani Hybrid

46.9% -1.1% – 5.3%

Playing Mercy at Bronze? Strongest maps: Route 66, Aatlis, Esperanca.

Map Mode Win rate ↓ ± avg Kit fit Bans

Circuit Royal Escort

50.1% +3.0% – 5.3%

Shambali Monastery Escort

50.1% +3.0% – 5.3%

Route 66 Escort

49.3% +2.1% ✓ 5.3%

Guardian Angel lets Mercy cover Route 66's long rotations and reach the fight first

Aatlis Flashpoint

49.0% +2.0% ✓ 5.8%

Esperanca Push

48.6% +1.4% – 6.8%↑

Runasapi Push

48.5% +1.4% – 5.6%

Colosseo Push

48.4% +1.0% ✓✓ 5.9%

Grimsvotn Escort

48.3% +1.3% – 5.8%

Hollywood Hybrid

48.3% +2.2% – 5.7%

New Junk City Flashpoint

48.2% +0.7% ✓ 6.4%

Numbani Hybrid

48.2% +2.3% – 5.7%

Antarctic Peninsula Control

47.6% +0.9% – 5.7%

Ilios Control

47.5% +0.4% – 6.2%

Watchpoint Gibraltar Escort

47.4% +0.1% ✓ 5.2%

Busan Control

47.2% +0.2% – 5.2%

Suravasa Flashpoint

47.1% +0.2% ✓ 6.6%

Kings Row Hybrid

46.9% +0.4% – 5.6%

Havana Escort

46.8% -0.4% – 4.9%

Dorado Escort

46.7% -0.9% ✓ 6.0%

New Queen Street Push

46.4% -0.9% – 5.9%

Junkertown Escort

45.5% -1.6% ✓ 6.0%

On paper Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first — but the numbers disagree (-1.6pp vs their average).

Rialto Escort

45.4% -1.7% – 5.7%

Blizzard World Hybrid

45.3% -0.4% – 6.1%

Nepal Control

45.1% -2.0% – 6.4%

Samoa Control

45.0% -2.1% – 6.4%

Lijiang Tower Control

44.8% -2.1% – 5.7%

Oasis Control

44.8% -2.2% – 6.4%

Midtown Hybrid

44.3% -2.0% – 5.4%

Neon Junction Hybrid

44.1% -2.3% – 5.5%

Paraiso Hybrid

44.1% -1.7% – 5.8%

Eichenwalde Hybrid

43.7% -2.4% – 5.8%

Playing Mercy at Silver? Strongest maps: Runasapi, New Junk City, Esperanca.

Map Mode Win rate ↓ ± avg Kit fit Bans

Runasapi Push

50.8% +2.6% – 5.4%

New Junk City Flashpoint

50.2% +2.0% ✓ 4.4%

Flashpoint's point scraps on New Junk City stay inside Caduceus Blaster range

Oasis Control

49.8% +1.6% – 5.1%

Havana Escort

49.7% +1.6% – 4.8%

Esperanca Push

49.6% +1.4% – 5.2%

Dorado Escort

49.5% +1.0% ✓ 4.7%

Grimsvotn Escort

49.4% +1.1% – 5.1%

Colosseo Push

49.2% +0.8% ✓✓ 5.4%

Aatlis Flashpoint

49.0% +0.7% ✓ 5.4%

Circuit Royal Escort

48.6% +0.5% – 5.1%

Suravasa Flashpoint

48.5% +0.3% ✓ 5.0%

Junkertown Escort

48.4% +0.1% ✓ 4.9%

Route 66 Escort

48.2% -0.2% ✓ 4.6%

New Queen Street Push

48.1% -0.1% – 5.2%

Hollywood Hybrid

48.0% +1.1% – 5.1%

Ilios Control

47.9% -0.3% – 4.4%

Rialto Escort

47.9% -0.3% – 4.9%

Watchpoint Gibraltar Escort

47.6% -0.7% ✓ 5.1%

Midtown Hybrid

47.5% +0.2% – 5.0%

Shambali Monastery Escort

47.5% -1.0% – 5.0%

Busan Control

46.9% -1.2% – 5.2%

Neon Junction Hybrid

46.8% -0.7% – 4.8%

Kings Row Hybrid

46.7% -0.5% – 4.9%

Lijiang Tower Control

46.7% -1.5% – 4.4%

Eichenwalde Hybrid

46.6% -0.7% – 4.8%

Antarctic Peninsula Control

46.5% -1.6% – 5.1%

Blizzard World Hybrid

46.2% -0.3% – 5.4%

Numbani Hybrid

46.2% -0.7% – 4.9%

Nepal Control

46.1% -2.0% – 4.7%

Paraiso Hybrid

46.0% -1.0% – 4.8%

Samoa Control

45.9% -2.3% – 5.2%

Playing Mercy at Gold? Strongest maps: Colosseo, Junkertown, New Junk City.

Map Mode Win rate ↓ ± avg Kit fit Bans

Circuit Royal Escort

51.5% +2.3% – 4.9%

Colosseo Push

51.5% +2.1% ✓✓ 4.9%

Guardian Angel lets Mercy cover Colosseo's long rotations and reach the fight first

Junkertown Escort

51.2% +1.8% ✓ 4.6%

New Junk City Flashpoint

51.2% +1.6% ✓ 5.0%

Esperanca Push

51.1% +2.0% – 5.0%

Dorado Escort

50.9% +1.4% ✓ 4.8%

Havana Escort

50.5% +1.2% – 4.7%

Route 66 Escort

50.5% +1.0% ✓ 4.7%

Suravasa Flashpoint

49.5% +0.1% ✓ 5.1%

Ilios Control

49.4% +0.1% – 4.5%

Rialto Escort

49.4% -0.0% – 4.9%

Grimsvotn Escort

49.3% -0.2% – 4.6%

Busan Control

49.2% -0.3% – 4.9%

Midtown Hybrid

49.1% +0.9% – 5.0%

New Queen Street Push

49.0% -0.3% – 5.0%

Aatlis Flashpoint

48.7% -0.5% ✓ 5.5%

Oasis Control

48.6% -0.7% – 4.9%

Runasapi Push

48.5% -0.8% – 4.8%

Neon Junction Hybrid

48.3% -0.2% – 4.8%

Blizzard World Hybrid

48.2% +0.6% – 4.7%

Lijiang Tower Control

48.2% -1.0% – 4.7%

Shambali Monastery Escort

48.1% -1.4% – 5.0%

Watchpoint Gibraltar Escort

48.1% -1.3% ✓ 5.0%

Samoa Control

48.0% -1.4% – 4.7%

Hollywood Hybrid

47.9% +0.2% – 4.7%

Nepal Control

47.9% -1.2% – 4.7%

Paraiso Hybrid

47.8% -0.0% – 4.9%

Kings Row Hybrid

47.7% -0.6% – 4.8%

Eichenwalde Hybrid

47.2% -0.9% – 4.7%

Antarctic Peninsula Control

46.8% -2.6% – 4.7%

Numbani Hybrid

46.2% -1.7% – 4.7%

Playing Mercy at Platinum? Strongest maps: Suravasa, Dorado, Colosseo.

Map Mode Win rate ↓ ± avg Kit fit Bans

Suravasa Flashpoint

52.0% +1.8% ✓ 5.2%

Flashpoint's point scraps on Suravasa stay inside Caduceus Blaster range

Esperanca Push

51.9% +1.9% – 5.4%

Dorado Escort

51.8% +1.6% ✓ 5.2%

Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first

Circuit Royal Escort

51.6% +1.5% – 5.4%

Colosseo Push

51.4% +1.2% ✓✓ 5.3%

New Queen Street Push

51.2% +1.2% – 5.1%

Havana Escort

51.1% +1.2% – 5.3%

Ilios Control

50.9% +0.7% – 4.8%

Oasis Control

50.7% +0.5% – 5.0%

Route 66 Escort

50.6% +0.3% ✓ 5.1%

Busan Control

50.5% +0.2% – 5.2%

Shambali Monastery Escort

50.4% -0.1% – 4.9%

Grimsvotn Escort

50.2% -0.0% – 5.1%

Runasapi Push

50.2% +0.1% – 5.3%

Watchpoint Gibraltar Escort

50.2% +0.1% ✓ 5.2%

New Junk City Flashpoint

49.8% -0.1% ✓ 5.6%

Samoa Control

49.7% -0.5% – 5.5%

Aatlis Flashpoint

49.6% -0.3% ✓ 5.1%

Eichenwalde Hybrid

49.4% +0.4% – 5.3%

Junkertown Escort

49.4% -0.7% ✓ 5.3%

Rialto Escort

49.3% -1.0% – 5.3%

Nepal Control

49.2% -1.0% – 4.9%

Hollywood Hybrid

49.0% +0.5% – 5.3%

Paraiso Hybrid

48.9% +0.0% – 5.3%

Midtown Hybrid

48.8% -0.3% – 5.3%

Kings Row Hybrid

48.7% -0.4% – 5.4%

Neon Junction Hybrid

48.3% -1.0% – 5.3%

Lijiang Tower Control

48.0% -2.2% – 4.9%

Antarctic Peninsula Control

47.6% -2.5% – 4.9%

Blizzard World Hybrid

47.2% -1.2% – 5.2%

Numbani Hybrid

46.5% -2.1% – 5.3%

Playing Mercy at Emerald? Strongest maps: Dorado, Junkertown, Aatlis.

Map Mode Win rate ↓ ± avg Kit fit Bans

Runasapi Push

53.5% +3.0% – 6.6%

Dorado Escort

52.6% +1.9% ✓ 6.9%

Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first

Junkertown Escort

52.1% +1.5% ✓ 6.0%

Aatlis Flashpoint

51.8% +1.6% ✓ 6.1%

Oasis Control

51.8% +1.1% – 6.0%

Route 66 Escort

51.5% +0.7% ✓ 6.3%

Circuit Royal Escort

51.4% +0.8% – 6.4%

Suravasa Flashpoint

51.4% +0.7% ✓ 5.9%

Esperanca Push

51.3% +0.7% – 6.1%

Shambali Monastery Escort

51.1% +0.3% – 5.9%

Colosseo Push

50.7% +0.2% ✓✓ 6.0%

Kings Row Hybrid

50.7% +0.9% – 6.3%

New Junk City Flashpoint

50.7% +0.3% ✓ 6.0%

Ilios Control

50.6% +0.1% – 5.6%

Rialto Escort

50.5% -0.4% – 6.0%

Midtown Hybrid

50.4% +0.7% – 6.0%

Nepal Control

50.0% -0.7% – 6.1%

Havana Escort

49.9% -0.6% – 6.3%

Samoa Control

49.9% -1.0% – 5.8%

Grimsvotn Escort

49.8% -0.9% – 6.2%

Eichenwalde Hybrid

49.4% -0.2% – 6.5%

Numbani Hybrid

49.4% +0.3% – 6.3%

Hollywood Hybrid

49.3% +0.3% – 6.6%

Lijiang Tower Control

49.3% -1.5% – 5.9%

Neon Junction Hybrid

49.2% -0.8% – 6.6%

Paraiso Hybrid

49.2% -0.2% – 6.6%

Watchpoint Gibraltar Escort

48.9% -1.6% ✓ 6.5%

On paper Guardian Angel lets Mercy cover Watchpoint Gibraltar's long rotations and reach the fight first — but the numbers disagree (-1.6pp vs their average).

Blizzard World Hybrid

48.7% -0.5% – 6.0%

Busan Control

48.7% -2.0% – 5.9%

Antarctic Peninsula Control

48.5% -2.2% – 6.8%

New Queen Street Push

48.0% -2.4% – 6.1%

Playing Mercy at Diamond? Strongest maps: Route 66, New Junk City, Colosseo.

Map Mode Win rate ↓ ± avg Kit fit Bans

Route 66 Escort

54.8% +3.9% ✓ 6.8%

Guardian Angel lets Mercy cover Route 66's long rotations and reach the fight first

New Junk City Flashpoint

54.2% +3.4% ✓ 6.1%

Flashpoint's point scraps on New Junk City stay inside Caduceus Blaster range

Shambali Monastery Escort

53.4% +2.7% – 7.2%

Colosseo Push

53.1% +2.6% ✓✓ 6.0%

Runasapi Push

52.8% +2.4% – 6.1%

Kings Row Hybrid

52.6% +2.4% – 6.9%

Esperanca Push

52.4% +1.9% – 6.8%

Dorado Escort

52.2% +1.9% ✓ 7.8%↑

Blizzard World Hybrid

52.0% +3.1% – 6.7%

Lijiang Tower Control

51.7% +0.7% – 6.8%

Hollywood Hybrid

51.6% +2.0% – 7.5%

Havana Escort

51.5% +1.1% – 7.9%↑

Circuit Royal Escort

51.1% +0.6% – 7.6%↑

Watchpoint Gibraltar Escort

51.0% +0.7% ✓ 6.3%

Antarctic Peninsula Control

50.6% -0.3% – 6.9%

Grimsvotn Escort

50.6% -0.3% – 6.4%

Rialto Escort

50.6% -0.6% – 6.9%

Suravasa Flashpoint

50.5% -0.2% ✓ 6.4%

Numbani Hybrid

50.2% +1.2% – 7.2%

Busan Control

49.8% -1.5% – 6.3%

Aatlis Flashpoint

49.7% -0.5% ✓ 6.2%

Midtown Hybrid

49.6% -0.4% – 6.6%

Nepal Control

49.1% -2.1% – 6.3%

Paraiso Hybrid

48.7% -1.0% – 7.5%

Samoa Control

48.7% -2.6% – 6.4%

Ilios Control

48.6% -2.0% – 6.5%

Oasis Control

48.6% -2.2% – 6.0%

New Queen Street Push

48.4% -2.2% – 5.8%

Junkertown Escort

47.2% -3.2% ✓ 7.2%

On paper Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first — but the numbers disagree (-3.2pp vs their average).

Eichenwalde Hybrid

44.9% -5.1% – 7.2%

Neon Junction Hybrid

43.8% -6.3% – 6.6%

Playing Mercy at Master? Strongest maps: Junkertown, Dorado, Esperanca.

Map Mode Win rate ↓ ± avg Kit fit Bans

Junkertown Escort

62.3% +13.1% ✓ 9.1%↑

Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first

Numbani Hybrid

56.9% +8.5% – 8.2%↑

Midtown Hybrid

56.2% +7.9% – 8.1%↑

Havana Escort

53.3% +4.0% – 8.5%↑

Paraiso Hybrid

51.5% +2.4% – 6.7%

Hollywood Hybrid

51.4% +2.1% – 5.9%

Dorado Escort

51.1% +3.0% ✓ 8.4%↑

Eichenwalde Hybrid

51.0% +2.2% – 8.5%↑

Ilios Control

50.7% +1.1% – 4.5%

Esperanca Push

50.6% +1.0% – 4.9%

Rialto Escort

50.2% +0.6% – 6.4%

Kings Row Hybrid

50.0% +1.0% – 5.7%

Runasapi Push

50.0% +0.5% – 4.9%

Aatlis Flashpoint

49.8% +0.5% ✓ 3.9%

Lijiang Tower Control

49.7% -0.3% – 5.3%

Grimsvotn Escort

49.0% -1.2% – 5.3%

New Junk City Flashpoint

49.0% -0.6% ✓ 5.3%

Circuit Royal Escort

48.7% -1.5% – 9.1%↑

New Queen Street Push

48.5% -1.3% – 5.3%

Suravasa Flashpoint

47.7% -2.0% ✓ 4.7%

On paper Flashpoint's point scraps on Suravasa stay inside Caduceus Blaster range — but the numbers disagree (-2.0pp vs their average).

Blizzard World Hybrid

47.6% -1.3% – 4.8%

Oasis Control

47.1% -2.7% – 4.5%

Samoa Control

47.0% -3.0% – 4.6%

Busan Control

46.9% -3.3% – 3.8%↓

Antarctic Peninsula Control

46.8% -3.5% – 5.0%

Colosseo Push

46.8% -3.0% ✓✓ 5.0%

On paper Guardian Angel lets Mercy cover Colosseo's long rotations and reach the fight first — but the numbers disagree (-3.0pp vs their average).

Nepal Control

46.5% -3.8% – 5.2%

Route 66 Escort

46.4% -3.4% ✓ 6.4%

On paper Guardian Angel lets Mercy cover Route 66's long rotations and reach the fight first — but the numbers disagree (-3.4pp vs their average).

Watchpoint Gibraltar Escort

44.6% -4.5% ✓ 7.2%↑

On paper Guardian Angel lets Mercy cover Watchpoint Gibraltar's long rotations and reach the fight first — but the numbers disagree (-4.5pp vs their average).

Neon Junction Hybrid

44.5% -4.6% – 6.8%

Shambali Monastery Escort

42.2% -7.9% – 5.2%

Playing Mercy at Grandmaster? Strongest maps: Dorado, Watchpoint Gibraltar, Colosseo.

Map Mode Win rate ↓ ± avg Kit fit Bans

Paraiso Hybrid

71.4% +24.0% – 3.1%↑

Dorado Escort

66.7% +17.3% ✓ 3.2%↑

Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first

Midtown Hybrid