Primary pocket healer who beams healing or 30% damage boost to a single target, then Guardian Angels to the next. Resurrect can swing fights; Valkyrie enables multi-target beaming.
Abilities
Caduceus Staff Beams sustained healing or 30% damage boost to a connected ally.
Caduceus Blaster Sidearm with hitscan rounds for self-defense.
Guardian Angel Flies quickly toward a targeted ally, gaining their elevation.
Resurrect Revives a nearby fallen ally at full health.
Valkyrie Enables free flight and allows beaming multiple allies simultaneously.
Meta Analysis
Scales strongly with rank — 4.8% higher win rate at Master than Silver, pointing to a high skill ceiling. Strongest on Push maps (49.8% avg WR) and weakest on Hybrid (47.3%) — a 2.5% spread across game modes. Best on Esperanca, New Junk City, Dorado — maps characterized by flank and high-ground terrain, where their vertical mobility finds more angles in elevated terrain and open airspace. Struggles most on Neon Junction and Numbani (high-ground, long sightlines, open, multi-flank maps).
Win Rate by Rank
Ban Rate by Rank
Win Rate by Map
± avg is Mercy's win rate on the map minus their average across maps, adjusted for each map's overall shift (every hero runs a point or so below their average on the open Hybrids), so it compares across maps and matches the map pages. Kit fit (✓✓ … ✗✗) rates how well Mercy's abilities suit each map's mode and geometry — independent of the observed win rates. Pick a rank to see Mercy's map numbers at your level. Evaluate a pool with Mercy →
All ranks Bronze Silver Gold Platinum Emerald Diamond Master Grandmaster
Playing Mercy at any rank? Strongest maps: Esperanca, New Junk City, Dorado.
Map Mode Win rate ↓ ± avg Kit fit Bans
Flashpoint's point scraps on New Junk City stay inside Caduceus Blaster range
Dorado Escort 50.1% +1.1% ✓ 14.2% Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first
Havana Escort 48.8% +0.1% – 14.7% Suravasa Flashpoint 48.8% -0.1% ✓ 17.2%↑ Samoa Control 48.6% -0.2% – 16.0%↑ Busan Control 48.4% -0.3% – 15.1% Rialto Escort 48.4% -0.4% – 14.7% Nepal Control 48.3% -0.5% – 14.8% Oasis Control 48.2% -0.6% – 15.7% Aatlis Flashpoint 48.1% -0.5% ✓ 16.0%↑ Ilios Control 48.0% -0.8% – 13.9%↓ Playing Mercy at Bronze? Strongest maps: Watchpoint Gibraltar, Dorado, New Junk City.
Map Mode Win rate ↓ ± avg Kit fit Bans
Guardian Angel lets Mercy cover Watchpoint Gibraltar's long rotations and reach the fight first
Dorado Escort 49.1% +2.8% ✓ 11.8%↓ Ilios Control 48.6% +2.6% – 12.5% Suravasa Flashpoint 47.9% +1.2% ✓ 14.3%↑ Paraiso Hybrid 47.5% +2.5% – 14.6%↑ Busan Control 45.8% -0.3% – 13.5% Oasis Control 45.8% +0.1% – 12.2% Havana Escort 45.3% -0.6% – 13.1% Midtown Hybrid 44.8% -1.4% – 11.6%↓ On paper Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first — but the numbers disagree (-2.0pp vs their average).
Samoa Control 44.3% -1.8% – 13.3% Nepal Control 43.7% -2.0% – 13.2% Rialto Escort 43.3% -2.9% – 12.3% On paper Guardian Angel lets Mercy cover Colosseo's long rotations and reach the fight first — but the numbers disagree (-3.9pp vs their average).
Aatlis Flashpoint 42.2% -3.6% ✓ 13.1% On paper Flashpoint's point scraps on Aatlis stay inside Caduceus Blaster range — but the numbers disagree (-3.6pp vs their average).
Playing Mercy at Silver? Strongest maps: New Junk City, Esperanca, Dorado.
Map Mode Win rate ↓ ± avg Kit fit Bans
Flashpoint's point scraps on New Junk City stay inside Caduceus Blaster range
Dorado Escort 50.1% +2.5% ✓ 13.7% Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first
Busan Control 48.1% +0.7% – 14.6% Rialto Escort 47.8% +0.2% – 14.1% Samoa Control 47.7% +0.1% – 13.5% Havana Escort 46.8% -0.7% – 14.0% Ilios Control 46.7% -0.8% – 13.4% Nepal Control 46.7% -0.9% – 13.7% Aatlis Flashpoint 46.4% -1.1% ✓ 13.4% Oasis Control 45.6% -2.1% – 13.8% On paper Flashpoint's point scraps on Suravasa stay inside Caduceus Blaster range — but the numbers disagree (-3.8pp vs their average).
Playing Mercy at Gold? Strongest maps: Runasapi, Esperanca, New Junk City.
Map Mode Win rate ↓ ± avg Kit fit Bans
Flashpoint's point scraps on New Junk City stay inside Caduceus Blaster range
Dorado Escort 49.0% +0.7% ✓ 12.3% Nepal Control 49.0% +1.0% – 12.0% Samoa Control 48.8% +0.7% – 12.3% Oasis Control 48.7% +0.5% – 12.8% Havana Escort 48.4% +0.3% – 12.5% Busan Control 47.6% -0.3% – 12.5% Rialto Escort 47.3% -0.9% – 11.9% Aatlis Flashpoint 46.7% -1.2% ✓ 12.1% Ilios Control 46.6% -1.3% – 10.9%↓ On paper Guardian Angel lets Mercy cover Watchpoint Gibraltar's long rotations and reach the fight first — but the numbers disagree (-1.7pp vs their average).
On paper Flashpoint's point scraps on Suravasa stay inside Caduceus Blaster range — but the numbers disagree (-2.0pp vs their average).
Playing Mercy at Platinum? Strongest maps: Runasapi, Esperanca, New Junk City.
Map Mode Win rate ↓ ± avg Kit fit Bans
Busan Control 49.3% +0.6% – 11.5% Dorado Escort 49.1% -0.0% ✓ 12.0% Aatlis Flashpoint 49.0% +0.3% ✓ 12.0% Havana Escort 48.7% -0.1% – 11.8% Samoa Control 48.7% -0.2% – 12.5% Ilios Control 48.2% -0.6% – 10.7%↓ Rialto Escort 48.2% -0.7% – 11.5% Oasis Control 47.6% -1.1% – 11.5% Nepal Control 47.2% -1.7% – 11.2% Playing Mercy at Emerald? Strongest maps: Route 66, Colosseo, Dorado.
Map Mode Win rate ↓ ± avg Kit fit Bans
Guardian Angel lets Mercy cover Route 66's long rotations and reach the fight first
Guardian Angel lets Mercy cover Colosseo's long rotations and reach the fight first
Dorado Escort 51.3% +1.6% ✓ 15.7% Havana Escort 50.5% +1.0% – 16.5% Oasis Control 50.1% +0.5% – 15.8% Ilios Control 49.7% -0.0% – 14.8%↓ Nepal Control 49.7% +0.0% – 15.0% Rialto Escort 49.3% -0.4% – 15.6% Samoa Control 49.0% -0.8% – 16.1% Busan Control 48.3% -1.3% – 15.9% Aatlis Flashpoint 48.2% -1.1% ✓ 16.2% On paper Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first — but the numbers disagree (-1.7pp vs their average).
Playing Mercy at Diamond? Strongest maps: Dorado, Colosseo, Route 66.
Map Mode Win rate ↓ ± avg Kit fit Bans
Dorado Escort 56.7% +5.1% ✓ 27.4% Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first
Rialto Escort 54.2% +2.7% – 27.4% Havana Escort 52.0% +0.8% – 26.9% Paraiso Hybrid 51.8% +1.5% – 28.0%↑ Aatlis Flashpoint 51.4% +0.4% ✓ 23.9%↓ Samoa Control 50.3% -1.3% – 25.8% On paper Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first — but the numbers disagree (-1.6pp vs their average).
Nepal Control 49.4% -2.2% – 25.2%↓ Busan Control 49.0% -2.5% – 25.1%↓ Oasis Control 48.6% -2.8% – 25.3%↓ Ilios Control 48.2% -3.3% – 24.6%↓ Playing Mercy at Master? Strongest maps: Dorado, New Junk City, Route 66.
Map Mode Win rate ↓ ± avg Kit fit Bans
Dorado Escort 63.4% +11.8% ✓ 35.0% Guardian Angel lets Mercy cover Dorado's long rotations and reach the fight first
Numbani Hybrid 60.1% +8.0% – 40.2%↑ Paraiso Hybrid 53.9% +2.1% – 38.9%↑ Havana Escort 52.9% +0.4% – 37.7%↑ Samoa Control 51.7% -1.2% – 33.4% Aatlis Flashpoint 51.0% -2.0% ✓ 33.0% On paper Flashpoint's point scraps on Aatlis stay inside Caduceus Blaster range — but the numbers disagree (-2.0pp vs their average).
Nepal Control 50.1% -3.0% – 33.4% Ilios Control 49.9% -3.1% – 32.0%↓ Busan Control 49.0% -3.4% – 33.2% Oasis Control 48.0% -4.9% – 34.8% Rialto Escort 47.6% -5.1% – 36.4% Playing Mercy at Grandmaster? Strongest maps: Junkertown, Watchpoint Gibraltar, Dorado.
Map Mode Win rate ↓ ± avg Kit fit Bans
Guardian Angel lets Mercy cover Junkertown's long rotations and reach the fight first
Dorado Escort 58.2% +9.0% ✓ 29.8%↑ Numbani Hybrid 56.0% +6.0% – 28.5%↑ Busan Control 54.8% +4.0% – 23.1% Aatlis Flashpoint 53.7% +3.2% ✓ 19.9%↓ Nepal Control 53.0% +1.2% – 25.0% Ilios Control 50.1% -1.7% – 22.5% Oasis Control 48.5% -2.6% – 23.2% Rialto Escort 47.7% -4.3% – 26.5% On paper Flashpoint's point scraps on New Junk City stay inside Caduceus Blaster range — but the numbers disagree (-4.8pp vs their average).
Samoa Control 45.5% -6.3% – 26.1% Paraiso Hybrid 45.1% -4.7% – 29.5%↑ Havana Escort 41.9% -10.0% – 30.7%↑ Midtown Hybrid 27.4% -21.9% – 28.3%↑ 
